1. Do I get a discount for commercial projects?
    Yes! Please contact our sales representatives via phone or email for your commercial projects in order to get a bulk pricing.

  2. Where do the products ship from?
    Our products ship from our headquarters in Virginia.

  3. What should I do if my order is damaged?
    While we do our best to package everything securely, occasionally there are bumps in the road that we can’t avoid. Inspect the box for external damage, remove the packaging and inspect the contents for any physical damage in the presence of the delivery driver. If there is any damage, visible or not, you must indicate such on the delivery receipt and notify us within 24 hours. When you sign the delivery ticket and do not note any damage, the merchandise becomes your property.

  4. What if no one is present to accept delivery after one has been scheduled?
    You will be responsible for any redelivery charges and/or storage fees.

  5. What happens if I refuse the shipment?
    You will be responsible for the charges involved in returning the merchandise to us. This is also the case when a package is deemed as undeliverable, perhaps because you gave us an incorrect or inaccurate address.

  6. Where can you ship to?
    We can ship anywhere! However, free shipping is only in the US and excludes PR, Hawaii, Alaska.

  7. When will I receive my shipment?
    We are located in Virginia. The shipment times depend on where it is being shipped to. Once you place your order, we will provide a UPS tracking number via email within 1 business day.
  8. How can I find shipping costs?
    See the shipping calculator below:


Where are we shipping to?

To provide you with the most accurate timeframes possible please provide your location.


Estimated Date: